Clearwell

Careers

Working at Clearwell

At Clearwell, your ideas and efforts have direct and immediate impact on the company, with career-defining results. You will learn, innovate, be challenged and above all, make a difference. Our culture combines the pace and fun of a start-up with the experiences of seasoned team that delivers innovative e-discovery solutions to Fortune 500 companies. If you are driven and excited about changing the way the world looks at email, then Clearwell is the company for you.

Join Us, Grow With Us

Clearwell is always looking for talented, driven and focused individuals who want to help build the next great e-discovery software company. Clearwell offers its team members impressive compensation packages including salary, stock options, medical/ dental/ vision/ life insurance, and a 401K contribution plan.

Currently, we have the following positions open:

Open Positions:

Marketing
Electronic Data Discovery (EDD) Counsel
Manager of Field Marketing
Product Manager

Sales
Sales Account Manager (Multiple Openings & Locations)
Federal Account Managers, DOD/INTELL and Civilian
Solutions Consultant (Washington DC)
Federal Solutions Consultant (Washington DC)

Business Development
Manager, National Channels
Japan / APAC Business Development Manager (BDM)

Services
Director of Implementation Services
E-Discovery Services (EDS) Consultant Engineers

Office of the CTO
Principal Software Engineer in the Office of the CTO
Software Engineer in the Office of the CTO

Administration
Executive Assistant

Software Engineering
Senior Manager or Director of Software Engineering
Java Software Engineers (multiple openings including senior roles)
Test Automation Engineer
Software QA Engineer
Technical Support Engineer
Beta/Release Product Coordinator

HR
Director of Human Resources
Human Resources Manager
Senior Onsite Recruiter — (Temporary/Contract)

Electronic Data Discovery (EDD) Counsel
(Location: Mountain View, CA)

The EDD Counsel’s role is to passionately and enthusiastically influence decision makers and drive the desire to purchase Clearwell products. This role is responsible for credibly explaining the business value generated with Clearwell to the market and to sales prospects through the creation of product messaging and marketing collateral, and the delivery of presentations.

This position will work closely with Sales, Product Managers and the executive team to create positioning, launch new products, conduct market studies and create effective marketing programs and materials. This position reports to the Director of Marketing.

Responsibilities

• Understanding the overall market landscape, including competitors and potential partners.
• Evangelizing and providing product expertise at marketing events, seminars, conferences, and customer meetings as required.
• Developing robust sales tools and collateral, including white papers, presentations, sales training materials, data sheets, and web site content to influence and close deals.
• Interfacing with key industry press and analysts.
• Supporting demand generation efforts with compelling value propositions and product messaging.

Qualifications

• BA/BS and Law degree required, MBA optional.
• A minimum of 2 years experience in B-to-B product marketing or evangelism for a leading technology company, preferably an e-discovery company.
• Knowledge of enterprise marketing and sales processes.
• Excellent written and verbal communications skills. Ability to translate strategy into clear and actionable plans.
• Strong leader, self-starter and proven team player in a high achievement-oriented environment.
• Strong aptitude for determining the optimal way to position products in the market.
• Proven success in driving go-to-market plans with clear, competitive differentiation and compelling revenue growth.
  
  

Interested? Click here to apply.

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Manager of Field Marketing
(Location: Mountain View, CA)

The Manager of Field Marketing position is a new role in the rapidly-growing demand generation department at Clearwell Systems, focused on developing and executing an integrated program of field marketing programs across sales territories aimed at increasing demand and awareness for the North America and International sales teams. Working both independently and in conjunction with marketing and sales, this position will drive all phases of programs that include, but are not limited to: seminars, regional industry events, user groups, outbound marketing, and online marketing.

This position will work closely with marketing and field sales teams to execute programs and manage post-campaign lead management and conversion, including reporting and analysis to demonstrate ROI of implemented programs. Candidate will report directly to the Director of Demand Generation.

Responsibilities:

• Develop and execute on a strategic plan and the associated tactical elements of a comprehensive field marketing programs, including planning the scope of campaigns, managing content, execution and measurement.
• Work closely with sales, and marketing to define and understand the vision, mission and objective of projects; providing assistance from creation through post evaluation.
• Identify and drive participation for appropriate regional event and sponsorship opportunities (association events, road shows, seminars, etc.). Travel to event locations for set up and management on-site as required. Must be extremely organized and able to plan multiple event projects at the same time.
• Develop program plan documents that articulate details, including program goals, target audience, key messages, program components, metrics and offer details.
• Work with marketing to coordinate the creation of related marketing deliverables, such as event invite copy, email templates, web copy, event signage, and promotional materials as required.
• Develop and maintain detailed monthly and quarterly metrics reports of all field programs, analyzing the key components of each campaign, including lists, offers, messaging and creative. Track all campaigns via marketing and sales automation tools.
• Refine and develop improved business processes to increase lead conversation and cost per opportunity/booking.
• Manage field marketing budget, ensuring that all projects obtain maximum value for dollars spent.

Requirements:

• 5-7 years of relevant experience in demand marketing with an emphasis on field marketing programs, preferably or e-discovery or archiving or in B2B enterprise software.
• Strong field marketing experience with demonstrated success in executing against set goals and demonstrating success through metrics and reporting.
• Proven ability in planning and executing seminars, tradeshows, events, campaign management, online marketing, direct marketing and analysis, etc.
• A team player, effectively interacting with employees at all levels within the company.
• Self-starter with strong attention to detail and the simultaneously ability to handle multiple projects.
• Experience with marketing automation tools, including Salesforce.com and Marketo.
• Excellent verbal and written communication skills.
• Experience in developing and managing budgets.
• 20%+ business travel required.
• BA/BS (Marketing, Communications, or equivalent).
  
  

Interested? Click here to apply.

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Product Manager
(Location: Mountain View, CA)

Clearwell is at a significant new stage in its growth, and has an immediate opening for a world-class product manager. This high-visibility role will provide a unique opportunity to take your product management skill set to the next level in a very dynamic startup environment, as Clearwell continues to reinforce its position as the leader in e-discovery software.

The Product Manager will drive the strategy, definition, and implementation of specific features and modules of the Clearwell E-Discovery Platform. The position will report to the Director of Product Management and be involved in the entire product lifecycle, from initial requirements gathering to successful product training and rollout to upgrade and end-of-life strategy. You'll work closely with customers, partners and internal team, including engineering, quality assurance, sales, marketing, and customer support.

Responsibilities

• Working with engineering, QA, documentation, professional services and technical support to deliver a compelling product that solves a critical business problem and delights the customer.
• Understanding what customers want and communicating that need to internal teams in a systematic and precise way.
• Managing one or more functional areas of the Clearwell product, including gathering requirements, writing detailed requirements documents, and collaborating with engineering to meet product and schedule targets.
• Working closely with customers to capture product feedback, ensure customer success and deliver customer references.
• Developing robust technical sales tools, including sales engineering training, technical documentation, technical white papers, and technical FAQs to ensure successful product implementations.
• Providing product expertise in competitive sales cycles, marketing events, and other outbound activities as required.

Qualifications

• BA/BS in Computer Science or equivalent. A minimum of 3+ years of product management, sales engineering, or product development experience in enterprise software. Experience with e-discovery, search, or indexing highly preferred.
• Strong technical skills and a detailed understanding of software systems to effectively collaborate with engineering on product requirements.
• Excellent written and verbal communications skills. Ability to translate probing conversations with customers into a compelling, clear, and actionable product plan.
• Strong leader, self-starter and proven team player in a high achievement-oriented environment.
• Ideal candidates have a strong technical background, a burning desire to be hands-on, build great products, and the leadership skills to lead large, diverse teams.
  
  

Interested? Click here to apply.

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Sales Account Manager (Multiple Openings & Locations)
(Location: Various US Locations)

Clearwell Systems is transforming the way enterprises and law firms perform electronic discovery (e-discovery) in response to litigation, regulatory inquiries, and internal investigations. The Clearwell E-Discovery Platform automates the processing, analysis, review, and production phases of e-discovery via a single, integrated product. Leading organizations such as Constellation Energy, Cisco, DLA Piper, Johnson & Johnson, Toyota, and the Department of Homeland Security / Office of Inspector General are using Clearwell to accelerate early case assessments, intelligently cull-down data, increase reviewer productivity, and ensure the defensibility of their e-discovery process. Consistently ranked as a leader in independent e-discovery industry surveys and reports, Clearwell Systems is an active participant in the Electronic Discovery Reference Model (EDRM) Project and The Sedona Conference.

Clearwell is looking for dynamic sales executives with the following characteristics:

• Proven track record of success with complex software sales to the committee within a corporation.
• Strong understanding of the EDRM model is a plus.
• Self-motivated, entrepreneurial drive to meet and exceed goals.

Criteria for Success:

• Complex presentation skills to C-Level executives of both Legal and IT departments.
• Passion for technology and ability to do your own product demonstrations.
• Ability to manage multiple priorities ranging from large to small transactions including both direct and channel sales.
• Motivated to train, support and manage the channel.
• Strong organization skills (Excel and Salesforce strengths a plus).
• Domain Knowledge of the EDRM products and their related value to Corporations, Law Firms, and Partner Ecosystem.
• Team player working with inside sales and solution consultants.
• Entrepreneurial and creative style to innovate and problem solve.
• High level of accountability to yourself and your company’s goals.

Qualifications:

• High tech start-up experience with a balance of sales, technical & strategy skills.
• 5+ years of enterprise sales experience.
• Proven competency demonstrating and selling software.
• Experience that proves super-motivated, productive “self-starter” work ethic.
• Experience in the eDiscovery market is a plus, but not required.
• Travel may be a requirement.
  
  

Interested? Click here to view location links.

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Federal Account Managers, DOD/INTELL and Civilian
(Location: Washington, DC)

The Federal Account Managers will be a key member of the Federal sales team. They will be charged with building relationships and business with our nation’s defense and intelligence agencies. Their primary responsibilities will be to (1) grow the business in these key agencies; (2) maintain high levels of customer satisfaction and (3) generate support for Clearwell among the Systems Integrators.

This role requires experience in the business of the agencies, technical and strategic selling skills and offers a chance to make a material impact on the growth of Clearwell.

Responsibilities:

• Delivering quarterly revenue by selling Clearwell Software
• Cold calling and new account penetration
• Product technical demonstrations
• Professional responses to market surveys, RFIs and RFPs
• Building a successful team with inside sales and systems consultants

Requirements:

• Clearances
• Strong technical acumen and passion for technology
• Strong presentation skills of complex solutions
• 5+ years of selling products to the target agencies
• eDiscovery or forensic experience is a plus
• Highly motivated and hard working “self-starter”
  
  

Interested? Click here to apply.

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Solutions Consultant
(Location: Washington DC)

Clearwell Systems, the leader in E-Discovery, is seeking an experienced Solutions Consultant to join a rapidly growing company. As a key member of the Clearwell Sales team, the Solutions Consultant is responsible for delivering technical sales support to Clearwell prospects and customers in a pre-sales focused role. As the technical lead on every sale, Solutions Consultants have the ability to directly impact the company’s revenue goals.

Responsibilities:

• Delivering effective product presentations to technical, non-technical, and C-level audiences.
• Owning all technical aspects of proof of concept product evaluations including installation, configuration, and training.
• Delivering end user and administrative focused training to non-technical and technical audiences.
• Assisting sales account managers in preparing RFP responses.
• Maintaining ongoing post-sales relationships including installing product upgrades.

Requirements:

• Solid balance of technical and sales skills.
• Highly reliable self-starter with a can-do attitude and the ability work with minimal supervision.
• 5+ years of experience in a technically oriented, pre-sales, customer-facing role: systems engineer, sales engineer, solutions consultant, etc.
• Successful track record selling and implementing products into complex enterprise environments.
• Solid experience with the E-Discovery landscape with proficiency in one or more areas of the EDRM model.
• Technical proficiency installing and administering Windows based applications, Microsoft Windows Server, and SQL.
• Proven track record in delivering value based presentations and demos to prospects and customers.
  
  

Interested? Click here to apply.

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Federal Solutions Consultant
(Location: Washington DC)

Clearwell Systems, the leader in E-Discovery, is seeking an experienced Solutions Consultant to join a rapidly growing company. As a key member of the Clearwell Sales team, the Solutions Consultant is responsible for delivering technical sales support to Clearwell prospects and customers in a pre-sales focused role. As the technical lead on every sale, Solutions Consultants have the ability to directly impact the company’s revenue goals.

Responsibilities:

• Delivering effective product presentations to technical, non-technical, and C-level audiences.
• Owning all technical aspects of proof of concept product evaluations including installation, configuration, and training.
• Delivering end user and administrative focused training to non-technical and technical audiences.
• Assisting sales account managers in preparing RFP responses.
• Maintaining ongoing post-sales relationships including installing product upgrades.

Requirements:

• Solid balance of technical and sales skills.
• Highly reliable self-starter with a can-do attitude and the ability work with minimal supervision.
• 5+ years of experience in a technically oriented, pre-sales, customer-facing role: systems engineer, sales engineer, solutions consultant, etc.
• Successful track record selling and implementing products into complex enterprise and government environments.
• Solid experience with the E-Discovery landscape with proficiency in one or more areas of the EDRM model.
• Technical proficiency installing and administering Windows based applications, Microsoft Windows Server, and SQL.
• Proven track record in delivering value based presentations and demos to prospects and customers.
• Security clearance is a plus.
  
  

Interested? Click here to apply.

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Manager, National Channels
(Location: West Coast or Central United States)

Clearwell Systems, the leader in E-Discovery, is seeking an experienced Sales Professional for the Channel Team to join a rapidly growing company. As a key member of the Clearwell Channel team, the Manager is responsible for delivering sales support to Clearwell’s National Litigation Support Partners. As the Manager of National Channels, you will have the ability to directly impact the company’s revenue goals.

Clearwell is looking for a dynamic sales professional with the following characteristics:

1. A proven track record of success selling Litigation Support Services to Law Firms and Corporations.
2. A strong understanding of the EDRM model.
3. A self-motivated, entrepreneurial drive to meet and exceed goals.

Criteria for Success:

• Ability to train, support and manage the National channel.
• Ability to Train Partners on Value Add Selling and Objection Handling.
• Complex presentation skills to C-Level executives of both Law Firms and Corporations.
• Passion for technology and ability to do your own product demonstrations.
• Ability to manage multiple priorities.
• Strong organization skills (Excel and Salesforce strengths a plus).
• Domain Knowledge of the EDRM products and their related value to Corporations, Law Firms, and Partner Ecosystem.
• Team player working with Clearwell Regional Sales Manager and Solution Consultants.
• Entrepreneurial and creative style to innovate and problem solve.
• High level of accountability to yourself and your company’s goals.

Qualifications:

• 5+ years of electronic discovery sales experience.
• Proven competency demonstrating and selling electronic discovery solutions.
• Experience that proves super-motivated, productive “self-starter” work ethic.
• Experience in the eDiscovery market is a requirement.
• Travel is a requirement.
  
  

Interested? Click here to apply.

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Japan / APAC Business Development Manager (BDM)
(Location: Mountain View, CA — possible move to region)

The Japan / APAC Business Development Manager (BDM) will play a key role in forging strategic alliances with leading technology, software and service companies that target the e-Discovery market.

Primary markets of focus include Japan, China, & Australia. The BDM will also support other APAC markets (e.g. Singapore) as needed.

The primary responsibilities of the BDM are to (1) grow distribution, (2) further expand the Clearwell partner ecosystem and (3) drive Clearwell’s message and brand into the broader APAC landscape.

This role requires a unique combination of marketing, sales, technical and business strategy savvy, and offers the opportunity to make a material impact on the company by creating strategic partnerships that drive revenue.

Responsibilities:
Working closely with the VP of Business Development, the BDM will be responsible for new partner development. This includes:

• Identifying all relevant partnership targets and developing a GTM strategy.
• Creating tailored sales and market positioning for each target.
• Building the required communication tools.
  • (e.g. Exec slide decks, business cases, economic rationale docs)
• Setting up and driving initial partnership meetings.
• Selling and demonstrating the Clearwell application.
  • (both from a technical and sales perspective)
• Creating and driving GTM tactical action plans for each partnership.

Requirements:

• English as native language, fluent in Japanese.
• Conversational in Chinese a plus.
• Bachelors degree required.
• MBA a plus.
• High tech start-up experience with a balance of sales, technical & strategy skills.
• 2+ years of experience in client-facing tech marketing, sales, or BD role.
• Proven competency demonstrating and selling software.
• Experience that proves super-motivated, productive “self-starter” work ethic.
• Experience in the eDiscovery market is a plus, but not required.
• Significant international travel (10-15 days a month) required.
  
  

Interested? Click here to apply.

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Director of Implementation Services
(Location: Mountain View, CA (preferred, but not required))

Clearwell Systems is transforming the way corporations, law firms, and government organizations perform electronic discovery. The Clearwell E-Discovery Platform automates the processing, analysis, review, and production phases of e-discovery via a single, integrated product. Leading organizations such as Constellation Energy, Cisco, DLA Piper, Johnson & Johnson, Toyota, and the Department of Homeland Security / Office of Inspector General are using Clearwell to streamline e-discovery. Consistently ranked as a leader in independent industry surveys and reports, Clearwell Systems is an active participant in the Electronic Discovery Reference Model (EDRM) Project and The Sedona Conference.

The Director of Implementation Services will report to the EDS Vice President and will be responsible for managing complex software installations for enterprises and governmental agencies, both domestically and internationally. In this role, the Director of Implementation Services will build and lead a team of seasoned consultants that will coordinate delivery of exemplary professional services spanning all relevant phases of the EDRM spectrum from Identification to Production.

Responsibilities:

• Assess the current state of Clearwell’s Implementation services and make recommendations for process improvement and expansion/contraction, as appropriate.
• Develop a long range plan for the Implementation service line, including modules, timing, deliverables, pricing, etc.
• Work in a pre-sales capacity to scope professional services statements of work, tracking a pipeline and calendaring internal delivery resources.
• Deliver professional services and track to a range of performance oriented metrics, including customer satisfaction, on time/budget and repeat purchases.
• Work internally on billing, timekeeping, invoicing and forecasting to support the EDS business unit.
• Help account management teams to position existing clients for upgrades, follow-on work and the purchase of new modules.
• Capture client feedback and feature requests, and communicate this information to Clearwell’s product management and development teams.
• Coordinate multiple priorities while maintaining consistency and effectiveness of active projects.
• Provide the leadership, guidance, and feedback to project teams as appropriate while promoting a cohesive team environment.
• As appropriate, contribute to Clearwell’s thought leadership in e-Discovery through writing, speaking, and industry event participation.

Requirements:

• 7+ years of experience in the enterprise software or professional services market, with a proven track record of successfully building and leading teams that have deployed complex enterprise software applications, ideally in the electronic discovery, email archiving or information governance space.
• Results-driven with a proven track record of start-up/emerging company success.
• Stay abreast of current and emerging technical and administrative developments related to system functions as necessary and required.
• Proven success leading internal teams to deliver quality consulting services across a range of use cases.
• Exemplary communication, executive presentation and formal written skills.
• Incredibly detail oriented with a record of consistent follow through and execution on commitments.
• Highly reliable self-starter with the ability to work with minimal supervision.
• Moderate to frequent travel will be required for onsite engagements.
• Masters Degree or JD a plus.
  
  

Interested? Click here to apply.

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E-Discovery Services (EDS) Consultant Engineers
(Location: Bay Area, CA (preferred, but not required))

Clearwell Systems is transforming the way corporations, law firms, and government organizations perform electronic discovery. The Clearwell E-Discovery Platform automates the processing, analysis, review, and production phases of e-discovery via a single, integrated product. Leading organizations such as Constellation Energy, Cisco, DLA Piper, Johnson & Johnson, Toyota, and the Department of Homeland Security / Office of Inspector General are using Clearwell to streamline e-discovery. Consistently ranked as a leader in independent industry surveys and reports, Clearwell Systems is an active participant in the Electronic Discovery Reference Model (EDRM) Project and The Sedona Conference.

The EDS Consultant will report to the Director of Implementation Services and will be responsible for complex software installations for enterprises and governmental agencies, both domestically and internationally. The EDS Consultant will ensure delivery of exemplary professional services spanning all relevant phases of the EDRM spectrum from Identification to Production.

Responsibilities:

• Work in a pre-sales capacity to scope professional services statements of work, tracking a pipeline and calendaring internal delivery resources.
• Deliver professional services and track to a range of performance oriented metrics, including customer satisfaction, on time/budget and repeat purchases.
• Help account management teams to position existing clients for upgrades, follow-on work and the purchase of new modules.
• Capture client feedback and feature requests, and communicate this information to Clearwell’s product management and development teams.
• Coordinate multiple priorities while maintaining consistency and effectiveness of active projects.

Requirements:

• BS in a technical discipline (ideally Computer Science or related).
• Experience in the enterprise software or professional services market, with a proven track record of successfully building and leading teams that have deployed complex enterprise software applications, ideally in the electronic discovery, email archiving or information governance space.
• Results-driven with a proven track record of start-up/emerging company success.
• Excellent Communication Skills, both written and oral.
• The ability to stay abreast of current and emerging technical and administrative developments related to system functions as necessary and required.
• Incredibly detail oriented with a record of consistent follow through and execution on commitments.
• Moderate to frequent travel will be required for onsite engagements.
• Experience with programming languages (Java or C++).
• Experience with scripting language (JavaScript, Perl, PHP, BASH etc).
• Knowledge of directory servers like LDAP and Active Directory.
• Experience working with e-mail servers (Exchange, Domino), e-mail archives (EV, IAP etc), content management systems (Sharepoint, Documentum, OpenText, FileNet etc), enterprise asset management (EAM) systems.
• E-discovery domain or product knowledge along with prior consulting experience would be a plus.
• Knowledge of databases (SQLServer or MySQL).
• Knowledge of networking infrastructure and storage systems (SAN, NAS) is highly desirable.
• Windows administration knowledge.
  
  

Interested? Click here to apply.

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Principal Software Engineer in the Office of the CTO
(Location: Mountain View, CA)

Clearwell Systems, the leader in the emerging area of eDiscovery, has an opening for a Principal Software Engineer in the Office of the CTO. In this high-impact, high-visibility role reporting to the CTO, you will have a unique opportunity to take your product engineering, design and architecture skills to the next level.

You will work with lead architects, product managers and engineering directors to develop imaginative and innovative solutions to meet Clearwell customer and market needs. As part of overall technology innovation, you will also work with the CTO in defining technology acquisition/purchase plans, help formulate build vs. buy recommendations and assess various strategies for solving customer and business problems. You will also be involved in coordinating large scale customer facing projects on proof of concepts and deployments/pilots leading to successful rollout of Clearwell eDiscovery solutions into large enterprise IT infrastructures. Additional roles include working with Clearwell eDiscovery partners in their evaluation and roll out of Clearwell solutions as well as authoring high-quality technical white papers illustrating the technology and business value offered by Clearwell solutions.

The ideal candidate would have a track record of designing and developing significant components of a successful enterprise application and working with customers in deploying the solution. An understanding of enterprise IT storage and information management infrastructure, business application deployments, maintenance and TCO analysis of business applications is required. You will need exceptional problem-solving expertise and attention to detail, as well as the ability to adapt quickly in a dynamic environment and collaborate with our highly skilled engineering team. Also, a "can do" attitude, with the drive to solve challenging and complex problems will be required. The ideal candidate should be able to work well in a fast-paced, team-oriented environment and be ready to dig in to any technology area and understand the challenges and issues and offer effective solutions for the product team.

Requirements:

• 8+ years experience developing enterprise business applications, including 5+ years experience developing multi-tier web-based applications.
• Experience in enterprise search, data mining and unstructured text analytics.
• Development experience with scalable, distributed architectures and service-oriented architectures.
• Experience in authoring high-quality customer facing technical white papers and position papers.
• Knowledge of enterprise storage and information infrastructures such as Active Directory, security, corporate Intranet, collaboration platforms, asset management systems, human resource management and email management infrastructures.
• Knowledge of software development lifecycle, specifically with design, development, and testing.
• Ability to assess high-level R&D costs for developing enterprise application components.
• Strong data analysis and data model design skills.
• Strong multi-tasking, multi-project skill.
• Working knowledge of Java Programming using J2EE environment, with knowledge of JDBC, Hibernate with Eclipse, Ant.
• Working knowledge of Microsoft .NET environment, including Active Directory, Microsoft Exchange and SharePoint technologies.
• Bachelor's degree or Master's degree in Computer Science or related field, with a strong academic record.

At Clearwell, we take our job of developing quality, high-performance scalable vertical search solutions for the e-Discovery market very seriously but have fun doing so.

Interested? Click here to apply.

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Software Engineer in the Office of the CTO
(Location: Mountain View, CA)

Clearwell Systems, the leader in the emerging area of eDiscovery, has an opening for a Software Engineer in the Office of the CTO. In this high-impact, high-visibility role reporting to the CTO, you will have a unique opportunity to take your product engineering, design and architecture skills to the next level. You will work with lead architects, product managers and engineering directors to develop imaginative and innovative solutions to meet Clearwell customer and market needs. You will be designing, coding and testing hands-on, extending the product capabilities of award-winning Clearwell E-Discovery platform to suit specific customer features. You will also be involved in coordinating large scale customer facing projects on proof of concepts and deployments/pilots leading to the successful rollout of Clearwell eDiscovery solutions into large enterprise IT infrastructures.

The ideal candidate would have a track record of rapid prototyping combined with designing, developing point solutions within a large enterprise application and working with customers in deploying the solution. Utilizing a deep understanding of database technologies, search technologies and large enterprise document workflow and content management systems, the candidate will develop scalable, ready-to-deploy solutions. You will need exceptional problem-solving expertise and attention to detail, as well as the ability to adapt quickly in a dynamic environment and collaborate with our highly skilled engineering team. Also, a “can do” attitude, with the drive to solve challenging and complex problems will be required. The ideal candidate should be able to work well in a fast-paced, team-oriented environment and be ready to dig in to any technology area and understand the challenges and issues and offer effective solutions for the product team.

Requirements:

• 3+ years experience developing enterprise business applications.
• Experience developing multi-tier web-based applications desired.
• Knowledge of enterprise search, data mining and unstructured text analytics.
• Knowledge of enterprise storage and information infrastructures such as Active Directory, security, corporate Intranet, collaboration platforms, asset management systems, human resource management and email management infrastructures.
• Knowledge of software development lifecycle, specifically with design, development, and testing.
• Good data analysis and data model design skills.
• Deep expertise in working knowledge of Java Programming using J2EE environment, with knowledge of JDBC, Hibernate with Eclipse, Ant.
• Working knowledge of Microsoft .NET environment, including Active Directory, Microsoft Exchange and SharePoint technologies.

Bachelor’s degree or Master’s degree in Computer Science or related field, with a strong academic record.

Interested? Click here to apply.

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Executive Assistant
(Location: Mountain View, CA)

Clearwell is looking for a highly skilled, flexible, detail-oriented individual to provide superior administrative support to the Vice President of Marketing, VP of Worldwide Sales and other Executives.

This EA will interact with high-level contacts and has exposure to sensitive information requiring considerable use of tact, diplomacy, discretion and good judgment. This EA must communicate with executive, administrative, and external sources on a professional level.

Responsibilities:

• Reports to VP Marketing; support VP Worldwide Sales and departmental staff.
• Heavy arrangement of highly detailed domestic and international travel arrangements to include flights, hotel accommodations, and transportation rentals.
• Manage daily scheduling on Outlook.
• Arrange multi-party conference calls and/or web meetings across multiple time zones.
• Manage high-profile Annual Sales Meeting and evening team activities.
• Coordinate multiple on-site and off-site meetings.
• Support Marketing team with various activities (tradeshow coordination, vendor negotiations, direct mailing campaigns, group reservations, shipment logistics).
• Provide highly detailed event coordination for company activities.
• Prepare and process multiple expense reports.
• Assist with presentation materials.
• Contribute to special projects and perform various other random tasks as appropriate.
• Taking initiative to improve work flow and processes.

Requirements:

• Minimum of 5 years in a senior administrative role supporting C-Level executives or executive management.
• Advanced proficiency of Microsoft Office Products.
• Strong organizational, verbal and written communication skills.
• Creative and analytical mindset with superior attention to detail.
• Extremely responsible self-starter with positive, energetic and “can-do” personality.
• Driven team player with a helpful, resourceful, proactive attitude and a desire to succeed.
• Exercise good judgment and problem solving skills.
• Ability to work independently, with little supervision.
• Ability to multi-task and prioritize in a high-paced environment.
• Must exude patience and grace under pressure.
• Strong diplomacy skills with the ability to maintain confidentiality.
• Demonstrate strong work ethic; flexible to work overtime, as needed.
• Commitment to excellence and impeccable ethical standards and integrity.
• Work experience in fast paced, start up growth company a plus.
• College degree preferred.
  
  

Interested? Click here to apply.

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Senior Manager or Director of Software Engineering
(Location: Mountain View, CA)

As part of the development team leadership, you will work with other managers, architects, senior engineers, and the executive team to define, build and deliver new release for the market-leading e-Discovery solution. You will also be at the forefront of solving customer issues as we pride ourselves on our responsiveness to our large customer base.

All Clearwell development takes place in an agile environment modified to suit our unique needs. We believe in co-location and the value of everyone being on-site to solve design issues and customer problems as they arise. The engineering organization is very flat and we pride ourselves on being hands-on across the board.

Responsibilities:

• As part of the management team help define and execute on processes and practices needed to keep the team efficient as we grow.
• Work with senior engineering management to actively and aggressively recruit engineers as we expand the development team. You will get the chance to recruit the majority of the team that you will manage.
• Work with customers, support, and QA to provide innovative customer solutions.
• Work closely with the QA and support organizations to ensure high quality, performance and scalability.
• Manage a team that works on both the front-end and back-end of a sub functional area of the Clearwell solution.

Management Requirements:

• Proven experience managing enterprise software development.
• 10 years software development experience with minimum 4 years as a development manager.
• Proven results in the past with recruiting engineers and mentoring and growing them into a top-notch team.
• Attention to detail, excellent communication skills.
• Desire and ability to serve as both a people manager and a technical leader.
• Detailed project planning, scheduling, and project tracking skills.
• Record of successful delivery of at least one commercial software project and experience with working on both new products as well as service releases.
• Experience with iterative or agile development highly desirable.

Technical Requirements:

• Background in Computer Science or a closely related discipline.
• Deep knowledge of the full application development lifecycle - requirements analysis, design, coding, debugging and product release.
• Experience managing the development of large-scale server applications.
• Hands-on knowledge of building Java or C++ based enterprise applications.
• Development experience on Windows is highly desirable.
• Knowledge of search, information retrieval, e-Discovery or related disciplines like content management and e-mail archiving is desirable.
  
  

Interested? Click here to apply.

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Java Software Engineers (multiple openings including senior roles)
(Location: Mountain View, CA)

Are you passionate about writing code that is deployed to solve mission-critical, bet-the-business problems? Does the thought of defining and optimizing search and data processing algorithms to extract that extra ounce of performance get your competitive juices flowing? If yes, then Clearwell Systems is a great place for you to work.

At Clearwell, we take our job of developing quality, high-performance scalable vertical search solutions for the e-Discovery market very seriously but have fun doing so. As part of the core development team, you will work with architects, senior engineers, management, and product managers to design new features for the market-leading e-Discovery solution.

As a core member of the Clearwell development team we expect you to be well-versed with computer science fundamentals like algorithms and data structures as well as with programming best practices like writing comprehensive design documents and unit tests. All Clearwell development takes place in an agile environment modified to suit our unique needs. We believe in co-location and the value of everyone being on-site to solve design issues and customer problems as they arise. The engineering organization is very flat and we pride ourselves on being hands-on across the board.

Responsibilities:

• Design, implement and test features across the Clearwell product - enterprise system crawling/indexing, distributed search, analytics, document review and data production and export.
• Work with cutting edge data crawling, search engine, information retrieval and database technologies.
• Work closely with architects and leads to take ownership of and help test, release and maintain the solutions you develop.
• Drive the full application development lifecycle - requirements analysis, design, coding, debugging and bug fixing.
• Work with customers, support, and QA to provide innovative customer solutions.

Requirements:

• 2-10+ years of industry software development experience.
• Bachelor's degree in Computer Science or related field, with a strong academic record.
• Strong data analysis and data modeling skills.
• Ability to design scalable solutions for complex and large data volumes.
• Strong knowledge of networked application environment, including various client-server technologies.
• Familiarity with e-Discovery solutions, information management systems, document management systems, archiving systems and backup/restore technologies is highly desirable.
• Strong communication skills, both written and oral.
• Strong multi-tasking, multi-project skills.
• Deep knowledge of Java Programming using J2EE environment, with knowledge of JDBC.
• Deep understanding of OO design.
• Experience writing multi-threaded applications.
• Knowledge of working in an Eclipse environment highly desirable.
• Experience with performance tuning Java-based applications desirable.
• Strong knowledge of UML and design patterns is desirable.
• Knowledge of unstructured text analysis, information retrieval and search technologies also desirable.
• Experience with profiling tools like JPROBE or JPROFILER desirable.

Interested? Click here to apply.

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Test Automation Engineer
(Location: Mountain View, CA)

Do you have a passion for writing code? Would you enjoy being part of a team of outstanding engineers, where you make a difference every day? Do you like to keep learning new technologies and skills? If so, then you will enjoy the life at Clearwell Systems. As a Test Automation engineer, you will have complete ownership of automating UI based as well as server-side test suites, making a significant impact to successful delivery of the final product.

This job involves starting from gathering requirements, exploring and evaluating available tools/technologies, and coming up with a proposal to designing/automating test suites. Quality is critical to success of our business, and you will be a part of the team making an impact everyday. You will work with a team of dedicated and experienced professionals in development, QA, product management, and customer care to make significant contributions to the engineering organization.

In this role, you will also gain exposure to the latest technologies in the areas of E-Discovery. This position provides an opportunity to take your career to the next level, and offers the chance to learn as well as contribute. Salary and benefits are very competitive and include a significant stock option component.

Responsibilities:

• Collaborate with functional testers to identify and gather requirements for test cases and data generation tools.
• Design and develop the automation framework utilizing existing techniques and by proposing new mechanisms.
• Own the regression test suite for maintenance and migration to newer releases.
• Manage and own QA Regression Test Lab including Test Machines and Storage Devices.
• Integrate the Test Infrastructure with the build systems.
• Manage time effectively to deliver on multiple releases.

Requirements:

• Fluent in programming and scripting especially in Java, Perl, Shell, Ant.
• Experience working with testing tools for UI like Selenium, QTP, Jmeter.
• Experience in developing test harnesses and automating test suites is a plus.
• Experience testing or developing enterprise level software products.
• Ability to handle multi-tasking and working on different projects.
• BS/MS in Computer Science or equivalent.
• Excellent problem solving skills.
• Excellent communication skills and team player.
  
  

Interested? Click here to apply.

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Software QA Engineer
(Location: Mountain View, CA)

Do you have a passion for testing? Would you enjoy being part of a team of outstanding engineers, where you make a difference every day? Do you like to keep learning new technologies and skills? If so, then you will enjoy the life at Clearwell Systems.

As a QA engineer, you will have complete ownership of testing product features -- everything from gathering requirements, to designing/automating tests, all the way to delivering the final product.

Quality is critical to success of our business, and we will be counting on you to validate features from a customer's perspective, and develop creative ways to test the product. You will work with a team of dedicated and experienced professionals in development, QA, product management, and customer care to make significant contributions to the company.

In this role, you will also gain exposure to the latest technologies in the areas of E-Discovery. This position provides an opportunity to take your career to the next level, and offers the chance to learn as well as contribute.

Responsibilities:

• Define, develop and implement test plans and detailed testcases for Product Feature Set.
• Collaborate with developers, product managers and customer care to understand objectives of the features and propose testing approaches.
• Track the testing progress and feature coverage by using implemented QA Processes.
• Record the defects in the bug-tracking system effectively.
• Closely monitor the defects reported from the customer scenarios and implement the new characteristics into existing test cases.
• Define and automate regression test suites for the owned feature set.
• Manage time effectively to deliver on multiple releases.

Requirements:

• 3-8 years of experience in testing enterprise software with large scales of data.
• Experience in developing test harnesses and automating test suites for validating QA builds.
• Knowledge of scripting tools such as Perl and UI test automation tools such as Selenium, HP/Mercury tools LoadRunner, QTP.
• UI test automation tools such as Selenium, HP/Mercury tools LoadRunner and QTP.
• Experience with Java & Ant is a plus.
• Ability to handle multi-tasking and working on different projects.
• BS/MS in Computer Science or equivalent.
• Excellent problem solving skills.
• Excellent communication skills and team player.
  
  

Interested? Click here to apply.

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Technical Support Engineer
(Location: Mountain View, CA)

Clearwell Systems, the leader in e-discovery, is seeking experienced technical support engineers to join a rapidly growing company. Your primary responsibility will be to field, track, troubleshoot, escalate (if necessary) and resolve technical support requests from our enterprise and channel customers.

The positions are highly visible and critical to the company's success. They require a mix of strong technical and customer interaction skills and will involve significant interaction (phone and email) with our customers, field engineers, product management and the engineering team. Other duties include managing a customer-facing support portal, creating knowledge base articles and other documents to assist customers. The technical support organization at Clearwell is part of the overall product engineering organization since the positions require close interactions with developers and QA engineers.

The ideal candidate will be technically adept enough to go toe-toe with our developers and a total team player who enjoys working with others to solving demanding customer issues.

Responsibilities:

• Resolve technical questions and inquiries from Clearwell customers, partners, and field reps by answering technical questions/problems and creating appropriate workarounds or solutions to these problems.
• Research, document, and escalate cases as needed.
• Work closely with Clearwell Engineering team to resolve problems in a timely manner.
• Author technical documentation for inclusion into Support Knowledge base.
• Be available for weekend and evening support coverage.

Requirements:

• 4-10 years of experience providing enterprise software-based Technical Support.
• Ability to quickly develop and maintain technical expertise in product functionality.
• Strong problem solving and troubleshooting skills and ability to learn quickly.
• Ability to take initiative as needed to drive a customer issue to completion by marshaling resources across the company.
• Strong verbal and written communication skills.
• Superior customer service skills with experience in handling difficult customer situations.
• High degree of technical aptitude, experience, or knowledge with web-based applications and Windows 2003/2008 Server.
• Strong organizational skills and ability to multitask activities with changing priorities.
• Experience with Perl, writing SQL queries, Unix shell programming is desirable.
• Knowledge of Microsoft Active Directory, Exchange, LDAP is desirable.
• Working knowledge of J2EE-based web application servers such as Tomcat and web servers such as Apache is desirable.
  
  

Interested? Click here to apply.

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Beta/Release Product Coordinator
(Location: Mountain View, CA)

Clearwell Systems, the leader in E-Discovery, is seeking an experienced Beta/Release Product Coordinator to join a rapidly growing company. You will manage the beta process for new product releases and additionally manage the release rollout into the Customer Care organization and the field.

Responsibilities:

• Plan and execute early adopter / beta programs.
• Develop and maintain beta plans/schedules and track all aspects of the beta through to completion.
• Manage successful beta deployments resulting in a high level of customer satisfaction.
• Act as the customer’s primary Clearwell point of contact throughout the beta release phase of the product.
• Educate beta customers, Customer Care and Solutions Consultants on product usage, configuration and troubleshooting.
• Lead regular meetings and conference calls with beta clients including project planning, status, and issue-related calls.
• Work closely with Solutions Consultants, Professional Services, Customer Care, and Engineering teams as needed to resolve beta reported issues.
• Effectively communicate and escalate issues, roadblocks, and risks to management while maintaining responsibility for their resolution.
• Provide regular project summary/status reports to management.
• Plan and execute the launching of maintenance releases.
• Test and write installation and upgrade instructions for new product releases.

Requirements:

• Extensive beta management experience preferably with an electronic discovery vendor, consulting, or law firm.
• Experienced in implementing software/hardware solutions to the enterprise.
• Superior oral and written communication skills. Excellent time management skills.
• Must be able to manage shifting priorities, demands, and timelines.
• Excellent customer-facing skills.
• Highly reliable self-starter with a can-do attitude and the ability work with minimal supervision.
• Computer science degree or comparable work experience.
  
  

Interested? Click here to apply.

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Director of Human Resources
(Location: Mountain View, CA)

The Director of HR will report to the Chief Financial Officer and will be responsible for all human resource activities for Clearwell Systems. Working with the executive team, this role is responsible for assessing and delivering global HR needs to ensure achievement of strategic and operational business goals.

Particular support will be provided to ensure managers are equipped to run their businesses efficiently and are building high performance teams. S/he will need to develop quick and credible relationships throughout the organization and gain the confidence and commitment of the entrepreneurial team.

The ideal candidate will possess a background in business and be an innovative leader with functional knowledge and experience in Human Resources. S/he will ideally be from a background with extensive recruiting / talent acquisition experience in high growth environments. The individual should have significant experience in building technology companies, and be familiar with developing fast moving pre IPO companies to their full business potential.

Responsibilities:

Strategic partnering, organizational planning and execution of HR activities including:

• Talent acquisition and development
• Compensation and benefit planning and administration
• Employee relations
• Workforce planning
• Performance management
• Management coaching and HRIS

Requirements:

• Experience in both corporate strategic development and HR functions with experience working in a technology high growth environment in multiple HR roles over the past 10+ years.
• Successful track record of driving talent acquisition in a high growth environment.
• Enterprise software, and/or professional services experience preferred.
• Excellent communications and operating instincts (both domestic and international), good strategic skills, sound business judgment, and the ability to achieve company goals by leveraging HR expertise.
• Strong business acumen, intelligence and creativity.
• An independent, confident demeanor and ability to work in a fast-paced, high growth technology environment.
• Ability to identify, support, and drive change throughout operating units as they refine the business model, working closely with the executive team to build an organization through best practices.
• A willingness to travel periodically.
• Ability to operate with a sense of urgency, with proven ability to work across diverse lines of business.
• Desire to be an outstanding team player with multi-cultural understanding.
• Strong communication, leadership skills, and unquestionable integrity.
• Education credentials should include an undergraduate degree, with an advanced degree, such as an MBA preferred.
  
  

Interested? Click here to apply.

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Human Resources Manager
(Location: Mountain View, CA)

Reporting to the Director of Human Resources, the Human Resource Manager will be responsible for managing the HR operations and Benefits function for the entire company.

Responsibilities:

• Manage, maintain and administer all company-wide benefits and 401(k) retirement programs and policies.
• Ensure that HR initiatives are business-driven and in synergy with the organization’s operating goals and strategic direction.
• Evaluate and recommend best practices in particular to the application of HR systems and policies.
• Consult and support managers and employees in various day-to-day HR issues.
• Develop benefit policies, procedures and processes.
• Serve as the primary contact for benefit inquiries and issues for employees.
• Review and resolve issues utilizing plan documents and eligibility rules.
• In conjunction with our benefits broker, lead the annual open enrollment process, annual review and bidding process for plans; benefits planning and recommend changes to senior management on an ongoing basis.
• Monitor and implement changes to ensure compliance with state and federal regulations.
• Manage new hire orientation and on-boarding programs.
• Process hires and terminations paperwork.
• Support talent acquisition process as needed.
• Support the planning and execution of employee relations, events and activities.
• Special projects as needed.

Requirements:

• Bachelor’s degree is required. Major in HR, or business administration is strongly preferred.
• 5+ years of hands-on experience in a number of HR areas including benefits, employee relations, HR policy, and compliance.
• Experience supporting HR infrastructure, programs, and processes.
• Experience and demonstrated proficiency in applying HR-related legal and compliance knowledge to various business scenarios.
• Working knowledge of HR laws and regulations, CA labor law and compliance.
• companies big (500+) and small (<100).
• Proficiency using MS Office and Outlook; highly proficient using Excel.
• Demonstrated ability to maintain confidential information; strong ethics and integrity.
• Ability to implement and optimize process without slowing down the rapid pace of execution at Clearwell Systems.
• Ability to work autonomously and at a fast pace; initiative and results-focused.
• Excellent interpersonal, communication, organizational, and project management skills.
• Experience working in the technology industry preferred.
• Solid background at proficient Excel skills.
  
  

Interested? Click here to apply.

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Senior Onsite Recruiter — (Temporary/Contract)
(Location: Mountain View, CA)

Clearwell Systems is experiencing rapid growth due to our success in the marketplace, creating this immediate need for an Onsite Recruiter. This is a full life cycle recruiting position, and you will be responsible for cradle to grave recruiting. We need a Senior Technical Recruiter that has a strong track record of success; someone with solid skills in sourcing, pipeline, candidate management, client management, negotiating, strategy, and reporting. Clearwell was recently recognized as one of the best places to work in the Bay Area, so this role is highly visible and critical to our continuing success. This role does require you to be onsite, as team collaboration is valued at Clearwell.

Responsibilities:

• Drive the entire recruiting process from start to finish: source, qualify, set up interviews, feedback, consult candidate and managers, pre-close, construct offers, and close offers.
• Manage full cycle recruiting process for technical and non-technical candidates ensuring a smooth and positive candidate experience.
• Actively pursue continuous improvement of the candidate and client experience; Understand competitive landscape and implement changes to increase effectiveness of recruitment efforts.
• Responsibility for recruitment in various functional areas, including Technical, Sales, Marketing, Services, and G&A.
• Maintain data reports and performance metrics on a regular basis.

Requirements:

• 7+ years proven technical recruiting experience in technical corporate environment.
• Experience in recruiting active and passive candidates through various methods: networking, internet, networking communities, website, referrals, university relations, and other creative methods.
• Strong organizational skills. Detail oriented with excellent ability to prioritize many challenging tasks.
• Energetic and outgoing personality. Ability to work in a team environment with a high sense of urgency.
• Detail-oriented problem solver with a passion to contribute to the organization's reputation and success.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks and manage work load efficiently.
• Proven ability to consistently deliver results in a high-paced and changing work environment.
• BA/BS degree preferred.
  
  

Interested? Click here to apply.

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