E-Discovery Service Providers

Today, most e-discovery service providers only offer processing and production services to law firms and enterprises. In so doing, these service providers miss a critical middle step-namely, that of online review and analysis. Without an advanced analytics offering, e-discovery service providers are losing out on the opportunity to capture additional revenue from an integrated processing-analysis-production service. E-Discovery service providers who do not offer this middle step of email and document analysis are at a significant competitive disadvantage to those that do, limiting revenue from existing accounts and diminishing their ability to acquire new customers.

Acquire new customers and new revenue streams

E-Discovery service providers of all sizes are growing their revenue per customer and increasing efficiencies by offering Clearwell's advanced e-discovery solution to their clients on a hosted or reseller basis. Benefits include:

• Greater revenue from offering new, automated, and cost-efficient analysis services
• Lower costs and reduce time required for electronic discovery projects
• Greater customer satisfaction by avoiding time consuming re-work and shortening response times
• Stronger competitive position and greater account control from offering an integrated processing–analysis–production solution for e-discovery